Can you design a service?
Jeff Howard alerts us in his “Design for Service” blog to the publication “Can You Design a Service?” by the Danish agency 1508.
“Six brief case studies showcase service designâ€™s range while examples for Aarhus citizen services and a kindergarten in Cophenhagen provide a closer look at the process. The publication ends with a bit about methods and approach but nothing too deep. This isnâ€™t really a book for service designers; itâ€™s a book for people who might never have thought to ask the question posed by the title.”