Innovative design-based approaches to public service management can rapidly enhance user experience whilst driving effective and efficient policymaking, explains Lucy Kimbell on the site of the Policy Network (the UK’s leading thinktank and international political network based in London).
“[The UK Cabinet Office, the Young Foundation, the International Telecommunications Union amd Nesta] are all examples of organisations reaching out to something confusingly called “Design”, in their attempts to create and deliver better responses to social challenges. Here, “better” public services can be understood through the lens of Roman architect Vitruvius. Well-designed public services should be pleasing and easy to access and use from the end user’s perspective (venustas). They should use resources effectively and efficiently, for example, reducing public sector investment (firmitas). And they should achieve policy goals resulting in the impacts that were the point of creating the solution in the first place (utilitas).
Helpful is how Kimbell describes what is distinctive about an approach where a team of people from policy, social science, technology and design backgrounds together take a design-led approach to addressing social challenges.
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100&Change is a MacArthur Foundation competition for a $100 million grant to fund a single proposal that will make measurable progress toward solving a significant problem. 100&Change will select a bold proposal that promises real progress toward solving a critical problem of our time. And it will award a $100 million grant to help make […]
Then we are interested in hearing from you. We have several positions available for talented UX/UI and service designers who are passionate about creating world-class user experiences. Please see the job descriptions on our website for more information, and send us your CV with a cover letter statement about yourself, your experience, and what UX […]
Experientia is proud to have been a key participant at the Roche Innovation Summit, held at Roche headquarters in Basel Switzerland on 19 June 2018. Themed “Transforming the Healthcare Experience Together”, the summit aimed to galvanize the Roche community around the future transformation of healthcare and diagnostics. With 800 attendees from Roche and Genentech global […]
Hai una startup? Hai mai pensato ai benefici che potrebbe trarre dal Design Thinking? Questa è l’opportunità per scoprirlo! DesAlps Workshop #2: Il Design Thinking per la tua startup! Giovedì 28 giugno 2018 – dalle 9:30 alle 17:00 @ I3P | Corso Castelfidardo 30/a, Torino —– Nell’ambito del progetto europeo DesAlps, un team di esperti […]