Envisioning the whole digital person [UX Matters]
Excellent feature article by Jonathan Follett in UX Matters:
“Our lives are becoming increasingly digitised—from the ways we communicate, to our entertainment media, to our e-commerce transactions, to our online research. As storage becomes cheaper and data pipes become faster, we are doing more and more online—and in the process, saving a record of our digital lives, whether we like it or not.
As a human society, we’re quite possibly looking at the largest surge of recorded information that has ever taken place, and at this point, we have only the most rudimentary tools for managing all this information—in part because we cannot predict what standards will be in place in 10, 50, or 100 years. […]
As designers of user experiences for digital products and services, we can make people’s digital lives more meaningful and less confusing. It is our responsibility to envision not only techniques for sorting, ordering and navigating these digital information spaces, but also to devise methods of helping people feel comfortable with such interactions. To better understand and ultimately solve this information management problem, we should take a holistic view of the digital person. While our data might be scattered, people need to feel whole.”
