From “System Design” to “Experience Design” [Philips]

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Brian Regienczuk, a senior project manager & consultant at Philips (see previous post) also pointed me to the ambient experience info on Philips Medical.

“Imagine if you could break down the barriers that can make a visit to the hospital an intimidating experience for patients, harnessing technology to enhance patient comfort and understanding, while providing each patient with a personalised experience that eases anxiety.”

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