She describes the challenge of creating a new transparent networked economy as, “a gargantuan problem” – and says that the answer won’t be found by looking to the past. “Organisations are connected and interconnected in ways for which there is no precedent in human history. The solution has to come from people on the ground. It certainly won’t come from academics – the disciplines haven’t even been created for the problems we’re now facing.”
Informal networks are the links and exchanges that bind people together, explains Dr Karen Stephenson, a corporate anthropologist and an expert on social networks in business.