How might policymakers better understand citizens’ perspectives when designing policy? Put another way, how should we improve and innovate the way policy is made to ensure it becomes more human-centred?
Over the last four years the UK Policy Lab has been exploring the use of ethnography as a tool for policy-making. Ethnography offers an approach to deeply understand people’s lives. This can contribute to a body of evidence that informs future policies, which can be tested at a later stage.
This blog post looks at how to best involve citizens’ “lived-experiences” in the policy-making process and how to combine it with other forms of data.