Privacy and the user experience

In a long blog post, designer and developer Alexander Dawson discusses some important privacy-related concerns — in particular, how asking for too much information can degrade the overall user experience.

“A user’s experience of a business and its services will only be as pleasant as the business is trustworthy. Treat visitors with respect and remove barriers to access (such as multiple data requests and spam), and you’ll improve usability — and empower your audience in the process.”

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