3 March 2018

Putting humans at the center of health care innovation

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The healthcare industry has long relied on traditional, linear models of innovation – basic and applied research followed by development and commercialization. While this “lab-bench to bedside” approach has improved healthcare globally, it can take years, even decades, for an innovation to get to market, often with limited input from patients themselves. The results can be technically sound, but sub-optimal from the patient’s standpoint (as any woman who has endured a painful mammogram understands).

An alternative emerging at healthcare institutions worldwide is human-centered design and co-creation, a set of approaches that can accelerate and humanize healthcare innovation, report researchers Yasser Bhatti, Jacqueline del Castillo, Kristian Olson and Ara Darzi in the Harvard Business Review. This model isn’t just about getting greater patient feedback during the innovation process. Patients are co-designers, co-developers, and increasingly more responsible for their own and collective health outcomes.

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13 February 2019
Papers on behaviour, design and the circular economy
Consumer insights into the circular economy Report of stakeholder meeting, 25 October 2018, 14 pages The "Stakeholder Meeting: Consumer Insights into the Circular Economy" in Brussels on 25 October 2018, was co-organised by the Collaborating Centre on …
11 January 2019
[Book] Left to Our Own Devices
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Why data is never raw
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Daniel Kahneman on cutting through the noise
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22 December 2018
Intel anthropologist Dawn Nafus interview on the use of data and technology in medical contexts
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Nielsen Norman Group on the user experience of chatbots
Far from being ‘intelligent’, today’s chatbots guide users through simple linear flows, and our user research shows that they have a hard time whenever users deviate from such flows, writes Raluca Budiu of the Nielsen …
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[Report] Hiding in Plain Sight: Impact Investing in the Creative Economy
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22 December 2018
Our very best wishes for 2019! / Auguri da Experientia!
4 October 2018
Bringing​ ​patients into focus at the Roche Innovation Summit

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26 February 2018
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Technology is radically changing the world of healthcare and acts at different levels in support of different stakeholders. There are several digital tools on the market (e.g. wearables, virtual reality, robotics, etc.), many of which work in integration with each other, for example, wearables connected to IOT applications. Experientia’s report provide an overview of some […]

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