Why donâ€™t usability problems get fixed?
By Jim Ross
Why donâ€™t usability problems get fixed? If we point out obvious usability problems and provide reasonable solutions for them, why doesnâ€™t someone fix them? In this column, Iâ€™ll explore these questions and provide some tips to help ensure your recommendations get implemented.
Subject-matter experts: Putting users at the center of the design process
By Demetrius Madrigal and Bryan McClain
This month weâ€™ll discuss the process of putting users at the center of the design process and what that means in regard to both design and product strategy. Weâ€™ll also discuss some different approaches to a user-centered design process that weâ€™ve come across and outline their positives and negatives. Finally, weâ€™ll outline the steps necessary to make user-centered design a reality and how to get the most out of a user-centered design process when working on different types of products.