Report on Service Design Network conference 2009
Lucy Kimbell, who is a Clark Fellow in Design Leadership at SaÃ¯d Business School, University of Oxford with a background in interaction design, has posted an extensive and quite critical report on the Service Design Network conference that took place in Madeira, Portugal in October.
“On the plane home I sat with several other participants who also had to leave slightly early. I asked one of them â€“ a leading figure â€“ if he had learned anything from the conference. He said he had not. It seems to me that if a network such as this, however young and under-resourced, is not stretching its core community, then it may not survive.”
Check also the conference archive (including presentations and videos).