Reclaiming the Smart City: Personal Data, Trust and the New Commons
Why and how city governments are taking a more responsible approach to the collection and use of personal data
By Theo Bass, Emma Sutherland, and Tom Symons
Monday, 23 July 2018
This report is about why and how city governments are taking a more responsible approach to the use of personal data. It addresses some of the major flaws in how traditional smart city projects have approached data collection and use. It then provides a summary of policy roles available to local authorities to address these challenges.
The report is based on case study research of a range of pioneering examples of city governments around the world that are trying to rethink how they collect, analyse and use data collected about people, and concludes with a set of eight recommendations for how policymakers can build an alternative version to the smart city – one which promotes ethical data collection practices and responsible innovation with new technologies:
This report is part of DECODE (DEcentralised Citizen Owned Data Ecosystems), a major EU Horizon 2020 project which is developing practical tools to give people control over how personal data is used, and the ability to share it on their terms.
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
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