Samsung’s new service helps caregivers keep tabs on aging family members

Peace of mind. That’s what Samsung’s new SmartThings Family Care service aims to offer people caring for elderly or infirm family and friends, writes Vicki Loomes on Trendwatching.

Launched this month for SmartThings app users on Galaxy smartphones in the US, the tool leverages Samsung’s connected living platform and smart home devices to provide comprehensive support for both caregivers and those they’re looking out for.

Family Care helps monitor comings and goings, sending alerts when someone arrives at or leaves a specific location, helping to ensure their safety. It also offers activity notifications and medication reminders. Using AI, the service determines a person’s regular daily routine and will send a notification if it detects anything unusual. It also keeps tabs on someone’s first activity of the day. Additionally, it allows caregivers to set up automations for energy savings and improved indoor air quality.

While some family members in need of care might — rightly! — balk at their every move being watched, the tools can provide a valuable layer of security and reassurance. The key is to balance monitoring with respect for privacy, ensuring that the technology enhances, rather than infringes upon, the dignity and autonomy of those being cared for.