Insights curated by Experientia, the UX research and design consultancy

Service design for innovative banking

12 Dec 2012
Financial services, Service design

Chris Brooker recently ran the Service Design for Innovative Banking workshop at the World Usability Day conference in Silesia, Poland, during which he explored how service design techniques can produce unique service ideas for the rapidly evolving banking sector.

Brooker has now summarized the content of the workshop and some innovative new financial services.

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