Service innovation through design thinking
On 31 March Northumbria University hosted a half-day colloquium on issues around designing services entitled “ISDN – International Service Design Northumbria“.
The event featured presentations from internationally recognised leaders in the field, bringing a variety of perspectives – academic, business, policy & practice – accompanied by a range of workshops.
Speakers included:
– Tim Brown, CEO, IDEO (USA)
– Andrea Cooper, Head of Design Knowledge, Design Council (UK)
– Chris Downs, Partner, Live|Work (UK)
– Steven Kyffin, Global Head of Design Research, Philips Design (The Netherlands)
On the conference site you can now download mp3’s of all the interventions, as well as a delegate pack that features the case studies.
(via Paula Thornton and Molly Wright Steenson)
