“the thing that is blocking us from moving forward, to a better user experience centered on social interaction and not physical data, are the existing metaphors of OS’s. Since we are living in a world of general purpose computers running Unix, Mac OS, and Windows — and we need to have them interoperate — we seem stuck in the 90’s.
To have a break with the past, and to make the past a platform, we have to push it under and not pretend that its constructs are desirable. We need to push files, folders and the notion of a desktop under the surface of a better user experience, and keep it under. Let a new generation of user experience shield us from that drudgery and detail.
The only way forward is to build a new user experience on top of the physical hardware and software that form a platform for it, and conceal it’s nasty details from us.
This is one aspect of the genius of the iPhone and iPad generation of devices: we don’t need to know about the files and folders. We don’t need a desktop with data bundles lying in piles.”
But, he says, “This break with the past is made faster and less difficult if the new system is closed.”