The experience design of a Japanese zoo
Fukuda, whose work is focused on product design, design management and experience design, is also known for his historic collaboration with Samsung Electronics, when Samsung chairman Lee Kun Hee dispatched him in 1993 as his design adviser to assess the state of Samsung design. Fukuda has been visiting Korea many times and has made many friends in the country.
At the Busan conference, Fukuda talked about the “experiential value design” of Japan’s Asahiyama Zoo. He considers the success story of the zoo, based on experiential and emotional values, offers a best practice model to future design development.
“I myself define the term â€œexperiential value designâ€ as the act of offering products, services and human environments consistently in line with the concept of experiential valueâŽ¯in other words, the systematic act of offering thrilling and delightful experiences through diverse products and systems.
The ultimate goal of experiential value design is to induce emotionsâŽ¯experiences that appeal to all five sensesâŽ¯through the power of design. If we succeed in deeply impressing people with our design, we will be able to succeed not only in business, but also in creating a new culture. In the advanced information-oriented and knowledge-based society, designers are expected to fulfill greater roles than ever before. In this context, the concept of experiential value design will be key to future design development.”
He granted me the permission to post his notes on this site.