The user experience of executive dashboards
“Executive Dashboards present an interesting array of design challenges ranging in all areas of user experience,” writes Joe Lamantia on Boxes and Arrows, and he mentions information design, interaction design and information architecture as examples of the challenges involved.
[An executive dashboard is a portal that combines business intelligence systems and browser-based applications to summarize the status of a complex enterprise for senior decision-makers.]
He will address these challenges in a six-part series over the next few months.
The first article looks at problems facing dashboards “which can be addressed by using a system of components that fit together to form a whole.”
“Much like IKEA uses interchangeable islands, counters, and cupboards to create a custom kitchen, by using a system of tiles, it is possible to create an executive dashboard that effectively serves all its users.”
