“Most websites invest the majority of their effort into streamlining the very last stage of this process: the action phase. Itâ€™s understandable: businesses make money through conversions. However, the company that best supports the user throughout the entire learning process has the upper hand in converting that loyal user into a paying customer. With that in mind, letâ€™s look at digital solutions to seven learning-oriented tasks.”
Learning is a complex process with distinct stages, each with corresponding tasks and emotions. Understanding how users learn can help us design experiences that support the user throughout the entire process.