Transitioning to a new model of healthcare
An in-depth qualitative analysis of an exemplary practice points the way to developing practice systems that integrate preventive and chronic illness care. Attributes identified in this practice include components of a transformed practice, such as patient-centredness, strong support for the physician-patient relationship, a team approach to care, and transparent, data-based, accountable systems.
A comprehensive ethnographic study raises important questions on how to better use the electronic health record to enhance the clinician-patient relationship as well as instrumental aspects of care.
Another study evaluates a web-based system that offers tailored health advice and local and national resources and highlights lessons learned from the implementation of this novel technology.