Two more interviews with Donald Norman
After a first one on Core77 (see also this post), Norman is now also in the Inquirer and on CNET News.
The Inquirer, a British magazine, points at the apparent reversal in his thinking: “Where, in 1988, he was arguing that technology needed to be designed to make it easier for humans, today he argues that nonetheless, since humans are more adaptable than machines, if we are to work successfully with the much more complex cars, appliances, and other devices of the future we are the ones who will have to change, at least to some extent.”
Also CNET News addresses this question, but the interview is longer and more wide ranging in scope.