User-centred design improves workflows in radiology
“The software developers at Siemens Healthcare have come up with something special for customers employing Siemens PACS (Picture Archiving and Communication System) and RIS (Radiology Information System) software: Clinical staff members process their specific tasks via “role-based portals”. These portal applications are tailored to the respective users and workplaces. Therefore, each application offers precisely those functions the staff member needs for his/her tasks.
Siemens developed this portal concept according to the “User Centered Design” method. By combining the practical clinical experience of many customers and users with medical knowledge and modern user ergonomics, developers created an innovative user interface which demonstrably enhances radiology workflows.
Three applications of this type are already on the market: The Syngo Portal Radiologist and Syngo Portal Referring Physician support efficient workflow for diagnostic processes relating to all aspects of radiology. Furthermore, Siemens recently introduced the Syngo Portal Transcriptionist, which simplifies the transcription of medical texts for transcriptionists and secretaries.”