Recently the psychologist Ralph Hertwig and legal scholar Christoph Engel have published an extensive taxonomy of motives for deliberate ignorance. They identified two sets of motives, in particular, that have a particular relevance to the need for ignorance in the face of AI.
The first set of motives revolves around impartiality and fairness. Simply put, knowledge can sometimes corrupt judgment, and we often choose to remain deliberately ignorant in response. For example, peer reviews of academic papers are usually anonymous. Insurance companies in most countries are not permitted to know all the details of their client’s health before they enroll; they only know general risk factors. This type of consideration is particularly relevant to AI, because AI can produce highly prejudicial information.
The second relevant motives are emotional regulation and regret avoidance. Deliberate ignorance, Hertwig and Engel write, can help people to maintain “cherished beliefs,” and avoid “mental discomfort, fear, and cognitive dissonance.” The prevalence of deliberate ignorance is high. About 90 percent of surveyed Germans want to avoid negative feelings that may arise from “foreknowledge of negative events, such as death and divorce,” and 40 to 70 percent also do not want to know about positive events, to help maintain “positive feelings of surprise and suspense” that come from, for example, not knowing the sex of an unborn child.
These sets of motives can help us understand the need to protect ignorance in the face of AI, write Christina Leuker and Wouter van den Bos in a highly recommended essay on Nautilus.
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Vaccine hesitancy is a top10 global health threat. Dealing with it successfully requires understanding it as a behaviour and generating a holistic view of people’s perspectives & ecosystems. This way we can identify the best opportunities for intervention. Here is Experientia’s position on vaccine hesitancy and our tailor-made support for the vaccine industry.
100&Change is a MacArthur Foundation competition for a $100 million grant to fund a single proposal that will make measurable progress toward solving a significant problem. 100&Change will select a bold proposal that promises real progress toward solving a critical problem of our time. And it will award a $100 million grant to help make […]
Then we are interested in hearing from you. We have several positions available for talented UX/UI and service designers who are passionate about creating world-class user experiences. Please see the job descriptions on our website for more information, and send us your CV with a cover letter statement about yourself, your experience, and what UX […]
Experientia is proud to have been a key participant at the Roche Innovation Summit, held at Roche headquarters in Basel Switzerland on 19 June 2018. Themed “Transforming the Healthcare Experience Together”, the summit aimed to galvanize the Roche community around the future transformation of healthcare and diagnostics. With 800 attendees from Roche and Genentech global […]
Hai una startup? Hai mai pensato ai benefici che potrebbe trarre dal Design Thinking? Questa è l’opportunità per scoprirlo! DesAlps Workshop #2: Il Design Thinking per la tua startup! Giovedì 28 giugno 2018 – dalle 9:30 alle 17:00 @ I3P | Corso Castelfidardo 30/a, Torino —– Nell’ambito del progetto europeo DesAlps, un team di esperti […]