Innovating for People
Handbook of Human-Centered Design Methods
by LUMA Institute
2012, 86 pages
Innovation is an economic imperative that calls for more people to be innovating, more often. This handbook equips people in various lines of work to become more innovative. It provides specific guidance for bringing new and lasting value into the world.
The key ingredient to successful innovation is the everyday practice of Human-Centered Design: the discipline of developing solutions in the service of people. Every story of a good innovation–whether it’s a new product, a new service, a new business model or a new form of governance– begins and ends with people. It starts with careful discernment of human needs, and concludes with solutions that meet or exceed personal expectations.
This handbook is your essential resource for innovation. It’s a compact reference book describing thirty-six methods of Human-Centered Design, organized by way of three key design skills:
– Looking: Methods for observing human experience
– Understanding: Methods for analyzing challenges and opportunities
– Making: Methods for envisioning future possibilities
Each featured method includes a brief description; a pictorial example; a listing of benefits; a sampling of method combinations; and a quick guide with helpful hints for initial application. The full collection of methods is small enough to digest quickly, yet large enough to address myriad challenges. This book does not prescribe a formulaic innovation process. Rather, it introduces a versatile set of methods for practicing Human-Centered Design as a daily discipline in order to be more innovative and drive sustainable growth.
LUMA Institute is a Pittsburgh-based education company that teaches people how to be more innovative. Through a hands-on curriculum, LUMA helps organizations learn and apply the discipline of Human-Centered Design to create new value and drive sustainable growth.
A personal comment
Chris Pacione and Justine Knecht sent me the booklet about a month ago, and my partner Jan-Christoph Zoels took it home immediately to read it from cover to cover. I only got it back today, and wanted to make sure that I plug it to the community before another Experientia team member runs away with it.
In short, it is an excellent and very practical resource for the UX community. Highly recommended.
LUMA has also published a deck of cards. Although I haven’t seen it yet, I am sure it must be on the same level of quality.
Chris Pacione is an old friend, whom we got to know at Interaction Design Institute Ivrea, when he worked for BodyMedia. After consulting with Maya Design, he is now the Director and CEO of the LUMA Institute. Also Justin Knecht is an old Experientia friend: he used to be the driving force at the Siglo, Ireland based Centre for Design Innovation.
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
by Erin O’Loughlin – Photos: Naz Kazazoglu In Turin, you only need to tell your taxi driver “Take me to the skyscraper” to end up at the impressive Innovation Center of the Intesa Sanpaolo bank, rising in the heart of Turin, with a fine view of the Turin hills and the Italian alps. Here on […]
by Erin O’Loughlin Richard Thaler’s 2017 Nobel Economics Prize on Monday was met with more buzz around the offices of our design agency than is usual for economics news. What people outside of the industry probably don’t realize is that service designers don’t think of Richard Thaler as an economist — instead, we consider him one of […]
Torino Design of the City is nearly here! Experientia will of course be part of this exciting week (10-16 October) of events, meetings, workshops, exhibitions and guided tours about design, and we warmly invite you to join us. The event is organised by the City of Turin and will take place in strategic city locations […]
(This page will be regularly updated to reflect minor programme changes) To Innovate through Service Design – Conference for Torino Design of the City From 10 to 16 October, the City of Turin will host Torino Design of the City. This week of events, meetings, workshops, exhibitions and guided tours about design will take place in […]
Reposted from Medium Beyond the engineering challenge of creating cars that drive themselves lies the social challenge. Before autonomous cars are ready to navigate our roads, they must be able to navigate the vastly more complicated nuances of human behaviors and interactions — from that friendly nod that says “You first” at a four-way stop, to the […]
Ripostato da Medium – English version Il mondo del fashion sta diventando sempre di più digitale — e non si tratta solo di dispositivi da indossare, ma anche e soprattutto di abbigliamento, realizzato con tessuti in cui sono effettivamente integrati dei sensori in grado di misurare e monitorare il corpo di chi li veste. Dato che la […]