24 May 2011

Book: New Media Technologies and User Empowerment

Be the first to share

New Media Technologies and User Empowerment
New Media Technologies and User Empowerment
Jo Pierson, Enid Mante-Meijer and Eugène Loos (eds.)
Peter Lang – International Academic Publishers
May 2011
317 pages
ISBN 978-3-631-60031-3

Synopsis

Recent developments in new media devices and applications have led to the rise of what have become known as ‘social media’, ‘Web 2.0’, ‘social computing’ or ‘participative web’. This shift in ICT, from unidirectional to conversational media of mass self-communication has lowered the technological thresholds for everyday users to cooperate for their own benefit, to participate in online environments and social network sites, to co-create business value and to become ‘produsers’ or ‘pro-ams’. At the same time, we see an evolution towards people-centred design and user-driven innovation in the design of new media technologies. This has created new opportunities and heightened expectations regarding user empowerment in different societal arenas.

However, the question remains to what extent users and communities interacting in an all-IP new media ecosystem are empowered (and not disempowered) to express their creativity and concerns in their social and cultural environment and to obtain a prominent role in the process of new media design and innovation. The book attempts to answer this question through a collection of chapters that scrutinise this issue. The different chapters focus on the way that social and economic opportunities and threats enable and/or constrain user empowerment.

This work consists of four major sections, each of which examines the (potential) empowerment/disempowerment of users in relation to new media technologies from a different angle. The chapters in the first section describe different theoretical perspectives on user roles and user involvement in the new media ecosystem, referring to interpretative, positivist and critical schools of thought. Based on these overall guiding frameworks, we then explore the leverage users have, both on content level and on technological level. This refers respectively to the second and third section of the book. In the fourth section different case studies are presented, each of which highlight how user empowerment manifests itself in different new media sectors and environments (such as publishing, the music industry and social networking sites).

The book is based on interdisciplinary research. It offers innovative insights based on state-of-the-art academic and industry-driven ICT user research in various European countries. This work will appeal to post-graduate students and researchers in the field of media and communication studies, social studies of technology, digital media marketing and other domains that investigate the mutual relationship between new media technologies and society.

Contents

  • Yves Punie: Introduction: New Media Technologies and User Empowerment. Is there a Happy Ending?
  • Enid Mante-Meijer/Eugène Loos: Innovation and the Role of Push and Pull
  • Valerie Frissen/Mijke Slot: The Return of the Bricoleur: Redefining Media Business
  • Serge Proulx/Lorna Heaton: Forms of User Contribution in Online Communities: Mechanisms of Mutual Recognition between Contributors
  • Aphra Kerr/Stefano De Paoli/Cristiano Storni: Rethinking the Role of Users in ICT Design: Reflections for the Internet
  • James Stewart/Laurence Claeys: Problems and Opportunities of Interdisciplinary Work Involving Users in Speculative Research for Innovation of Novel ICT Applications
  • Marinka Vangenck/Jo Pierson/Wendy Van den Broeck/Bram Lievens: User-Driven Innovation in the Case of Three-Dimensional Urban Environments
  • Mijke Slot: Web Roles Re-examined: Exploring User Roles in the Media Environment
  • Philip Ely/David Frohlich/Nicola Green: Uncertainty, Upheavals and Upgrades: Digital-DIY during Life-change
  • Eva K. Törnquist: In Search of Elks and Birds: Two Case Studies on the Creative Use of ICT in Sweden
  • Levente Szekely/Agnes Urban: Over the Innovators and Early Adopters: Incentives and Obstacles of Internet Usage
  • James Stewart/Richard Coyne/Penny Travlou/Mark Wright/Henrik Ekeus: The Memory Space and the Conference: Exploring Future Uses of Web2.0 and Mobile Internet through Design Interventions
  • Sanna Martilla/Kati Hyyppä/Kari-Hans Kommonen: Co-Design of a Software Toolkit for Media Practices: P2P-Fusion Case Study
  • Ike Picone: Mapping Users’ Motivations and Thresholds for Casually «Produsing» News
  • Stijn Bannier: The Musical Network 2.0 & 3.0
  • Enid Mante-Meijer/Jo Pierson/Eugène Loos: Conclusion: Substantiating User Empowerment

Authors

  • Jo Pierson is Professor at the Vrije Universiteit Brussel – Department of Communication Studies / SMIT (Studies on Media, Information and Telecommunication)
  • Enid Mante-Meijer is emeritus Professor at Utrecht University – Utrecht School of Governance
  • Eugène Loos is Professor at the University of Amsterdam – Department of Communication Science / ASCoR (Amsterdam School of Communication Research).

Be the first to share
19 January 2017
Social science must return to qualitative research to understand social and political shifts
Social science has become increasingly beholden to analysis derived from big data: large numerical sets analysed computationally, write Pamela Prickett and Elaine Howard Ecklund of Rice University. This, they say, "has brought us much insight …
19 January 2017
Don Norman on what Apple, Google and Tesla get wrong
Don Norman is a technological optimist. The author of The Design of Everyday Things and head of UC San Diego's Design Lab believes that artificial intelligence might only take the worst parts of our jobs, …
19 January 2017
[Report] Behavioural Insights at the United Nations – Achieving Agenda 2030
In 2016, the UNDP Innovation Facility collaborated with the newly engaged UN Behavioural Science Advisor to work on behaviorally-informed design with 8 UNDP Country Offices in all 5 regions: Bangladesh, Cameroon, China, Ecuador, Jordan, Moldova, …
8 January 2017
The complexity of plastic bags
As societies face increasingly complex problems, design is emerging as the tool to solve some of Asia's biggest issues. Through field trips with designers skilled in human-centered design, the team behind Ethnographers' Field Guide to …
23 December 2016
Innovative PhD dissertations at Harvard use ethnographic methods to understand organizational culture
Three innovative PhD dissertations have been published at the Harvard Business School's Doctoral Program on Organizational Behavior that use ethnography and qualitative research to understand and map organizational culture: Curtis K. Chan Chan’s research (The Double-Edged Sword …
19 December 2016
Australia’s Digital Ethnography Research Centre on experiencing the digital in everyday life
The Digital Ethnography Research Centre (DERC), part of RMIT University, focuses on understanding a contemporary world where digital and mobile technologies are increasingly inextricable from the environments and relationships in which everyday life plays out. …
18 December 2016
Why UX research is business research
Libby Maurer, UX leader at Widen Enterprise (a content technology company specializing in digital asset management software and content production services), makes a strong case for the value of UX research in a hardcore business …
23 November 2016
Where’s Wally? In Search of Citizen Perspectives on the Smart City
Where’s Wally? In Search of Citizen Perspectives on the Smart City by Vanessa Thomas, Ding Wang and Louise Mullagh of the HighWire Centre for Doctoral Training of Lancaster University and Nick Dunn of ImaginationLancaster Sustainability 2016, …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

12 January 2017
Experientia’s CITYOPT project awarded prestigious French award for its sustainable development design

Following the 2016 Smart Innovation Award at “FIMBACTE Trophées du Cadre de vie”, the CITYOPT project has once again been recognized, this time in the prestigious French design competition: “Observeur du Design 2017”, in the Service Design category. In June 2016, CITYOPT won the first stage of the Observeur du Design. Now the project has […]

1 December 2016
More on upcoming conference on design & sustainable innovation for smart cities

Last month Putting People First announced the upcoming conference on design & sustainable innovation for smart cities in Nice France. Meanwhile we are pleased to announce the full event agenda (see below). This event will feature professionals from leading research institutes and industry gathering to present key initiatives which combine Energy Efficiency and Service Design […]

29 October 2016
Upcoming conference on design & sustainable innovation for smart cities

Invitation to the International Conference on Design & Sustainable Innovation for SmartCities Nice (France) 8 December 2016 On the 8th December 2016, the CITYOPT project will host an international conference on Design and sustainable innovation for SmartCities, at the Centre Universitaire Méditerranéen, France. An open invitation to attend is offered to people and organisations who […]

28 October 2016
Experientia’s President, Michele Visciòla, panel judge for MacArthur Foundation’s “100&Change” competition

The 100&Change is an international competition and a landmark opportunity for thinkers and designers to tackle critical challenges affecting the world. Michele Visciòla will be one of the panel of expert judges who will select which project is worthy of the $100 million grant. 100&Change is the MacArthur Foundation competition – launched this year for […]

5 September 2016
Great engine, but the fuel seems poor. Discussing insight development in corporate marketing

The September issue of the Harvard Business Review (HBR) contains a lengthy essay, entitled Building an Insights Engine, on how Unilever has created the organizational capabilities to “transform data into insights about consumers’ motivations and to turn those insights into strategy.” The article was written by Frank van den Driest and Keith Weed of a […]

29 August 2016
Experientia discussing ethnography and patient-centricity at EPIC 2016

This week Experientia joins our colleagues and peers in Minneapolis at EPIC 2016, the premier international gathering on ethnography and design in industry. The theme for the conference this year is Pathmaking, emphasizing the power of ethnography to create transformative innovation, growth and strategic success for companies, industries and communities. On the second day of […]

See all articles