20 March 2013

Smart homes: our next digital privacy nightmare

Be the first to share

The hyper-connected smart home of the future promises to change the way we live. More efficient energy usage, Internet-connected appliances that communicate with one another and cloud-enhanced home security are just some of the conveniences we’ll enjoy. It’s going to be amazing. It will also open up major questions about privacy. John Paul Titlow reports on ReadWriteWeb.

“Every time we connect another one of our household appliances to the Internet, we’re going to be generating another set of data about our lives and storing it some company’s servers. That data can be incredibly useful to us, but it creates yet another digital trail of personal details that could become vulnerable to court subpoenas, law enforcement requests (with or without a warrant) or hackers.”

Meanwhile, OvenInfo, the oven review site by Reviewed.com, is running a five-part series about smart appliances and connected homes. Where they are now, how they got here, and most importantly, whether they’ll earn a place among our smartphones and tablets as an everyday part of our lives. So far, three have been published:

1. What is a smart appliance?
The next generation of “smart” appliances will likely connect to your phone, negotiate rates with the power company, and even communicate with other appliances.

2. The history of smart appliances
Everything seems to be trending toward highly automated households, controlled by a mobile device. What’s different now is that this trend is being pushed not merely by what’s possible, but by technologies that are practical and already integrated into our daily lives.

3. The business of smart appliances
Smart appliances are not big business yet—at least not within the scope of the entire industry. In 2012, smart appliances sales totaled a modest $613 million, a fraction of the worldwide bottom line. But that isn’t stopping a few manufacturers from trying to make the future of smart appliances happen right now.

4. The future of smart appliances
Touchscreens and Twitter are fine, but smart appliances will need to save time and money.

5. How to buy a smart appliance right now
Smart appliances still can’t do your laundry on their own, but a few good models are ready for a place in your home.

Be the first to share
19 May 2016
Transition design as postindustrial interaction design
The School of Design at Carnegie Mellon University has started talking about 'Transition Design.' In his long reflection about this new kind of design practice, Cameron Tonkinwise, CMU's Director of Design and Doctoral Studies, writes: Transition refers …
30 April 2016
The Internet of Things needs design, not just technology
Scott A. Nelson and Paul Metaxatos write that, as B2C companies rush to exploit new IoT applications, pushing technology to potential end users no longer works. Increasingly, the pull of user experience will drive market …
21 April 2016
The product design of IoT
As more and more ‘Internet of Things’ products come into the market, most, if not all will come with significant challenges. The key to overcoming any obstacles, writes Joe Johnston, VP Experience Innovation for Universal …
2 April 2016
A selection of Interaction 16 videos
In this post we highlight a number of Interaction 16 conference videos especially relevant to the Putting People First readers. They are grouped thematically. Algorithm-inspired design Crowds, algorithms and computations: The new materials of design - Matthew …
16 February 2016
Experts fear wearables going down path of misguided user research
A recent study showed that in early wearable app development, the lack of identifying the user scenarios resulted in too much focus on technology and neglecting the users, writes Jennifer Elias in Forbes. "The people in …
29 January 2016
[Report] Consumers more frustrated by smart home apps than devices
New report by Argus Insights suggests disappointing apps break user experience, may cause decline in consumer delight over time. The Smart Home ecosystem comprises both hardware devices and software apps and together they are supposed to …
22 January 2016
Creating age-friendly cities
In a new report the McGraw Hill Financial Global Institute (MHFI) argues that we need a new thinking about how to create "age-friendly cities." Adapting to the challenges of an aging urban population, they write, requires …
3 December 2015
Why content reigns supreme in UX design
In this piece, Jerry Cao, Kamil Zieba and Matt Ellis of UXPin dive into four reasons why we recommend a content-first design approach: 1. Design may impress, but content hooks users In the end, users will care …

We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.

23 May 2016
Experientia white paper: “Conducting clinical trials is about working with patients”

Patient-centricity is one of the defining issues facing clinical trials in the pharma industry. The past few years have seen a growing awareness by pharmaceutical companies of the importance of patient-centricity – but they have also illustrated that not everyone is clear on just what patient-centricity is, or how to achieve it. After using UX […]

12 April 2016
The latest on innovation in Energy Efficient Buildings: annual round-up of EU Commission projects

Every year, the Energy-efficient Buildings (EeB) Public Private Partnership (PPP) publishes the EeB PPP project review – a round-up of energy-efficiency projects that have been co-funded by two European Commission schemes. This year, the print and digital booklet design was done by Experientia, in particular by our talented visual and interaction designer Dohun Jang. Experientia […]

8 March 2016
Behavioral modeling – Shaping cultural change and behavioral evolution

One of the things we do here at Experientia that really sets us apart from other UX agencies is behavioral modeling. Our cognitive and behavioral models go beyond the standard customer journeys and personas (both useful tools, and often preliminary steps to behavioral modeling) to create frameworks that can be used to make people more […]

1 March 2016
Singapore’s main newspaper on Experientia’s design with the elderly

Arti Mulchand reports in the Straits Times, Singapore’s main newspaper, on Experientia’s “Design for Ageing Gracefully” project: Putting faces to end-users early in the design process is changing the way designers and organisations are approaching products aimed at Singapore’s growing elderly demographic. Experientia’s ethnographic study, which was commissioned by DesignSingapore Council in a collaboration with […]

18 January 2016
Experientia website completely reshaped

Experientia is pleased to announce that we’ve started 2016 with a brand new website. Experientia’s now officially 10 years old, and we decided that the best way to celebrate is by building a new website that showcases our growth – with new projects, new people in the staff, and two new locations in Lausanne and […]

1 January 2016
For when things get personal…
See all articles