Two recent articles from UX Magazine
Killed at Launch: A complete disregard for user experience leads to drastic action
by Pete MacKie
A failure to account for UX results in an e-commerce being pulled offline shortly after launch.
POP UX! Clued Into Curiosity
by Andrew Zusman
Clue, the classic murder-mystery board game, shows designers how to create an information gap and a narrative that leads users to the other side.