Human-centered design for new models of wellness and innovation

A year ago, in July 2012, Business Innovation Factory (BIF) began a partnership with Children’s Medical Center in Dallas to find “new models of care”, and better serve five counties of children and their families in North Texas.

In this community, families struggle to make a living, and suffer from many chronic conditions such as asthma, diabetes, and obesity. To create transformative, sustainable models of care, Children’s Medical Center needed to move away from “sick care” to a broader focus on “well care”.

By focusing on patient experience through the principles of human-centered design, BIF provided insights shared in their foundational research, “Laying the Foundation”.

You can read more about it here.