Open innovation inside Nokia
With faith that smart ideas will prevail, Nokia urges workers to say what’s on their minds—and pours money into their concepts. Business Week reports:
“Nokia set up an intranet soapbox last spring known as Blog-Hub, opening it to employee bloggers around the world. Posting under aliases such as the Hulk and the Needle, the workers can be savage as they flame their employer for everything from its purchasing practices to the speed of mobile-phone software. Rather than shutting them down, Nokia managers want them to fire away. No charismatic leader, genius algorithm, or cultural quirk explains Nokia’s dominance in mobile phones. Instead, company insiders credit its growth to a history of encouraging employees to say whatever’s on their minds, with faith that smarter ideas will result.”
