Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Innovation is rapidly becoming democratised. Users, aided by improvements in computer and communications technology, increasingly can develop their own new products and services. These innovating users — both individuals and firms — often freely share their innovations with others, creating…
Consumers crave “personal meaning” in products and services. To innovate, new methods are being developed to help designers understand the emotions that drive consumer decisions. Read full story
It’s the biggest part of the economy these days, but many companies’ innovation remain focused on products. Service innovation as a discipline is still in its infancy. Here’s why that needs to change. Read full story
Ambient Devices didn’t realise how many different applications people would find for its data-display invention. It’s a lesson in side effects. Read full story
Get creative! The Knowledge Economy as we know it is being eclipsed by something new — call it the Creativity Economy. Even as policymakers and pundits wring their hands over the outsourcing of engineering, software writing, accounting, and myriad other…
Business Week is joining the growing conversation about getting creative by launching a new online Innovation & Design portal — www.businessweek.com/innovate — to present the best research and thinking on the subject. It also features a special section on…
Over many years, the leaders of SAS Institute have distilled a set of principles for getting peak performance from creative people. Among them: Value the work over the tools, reward excellence with challenges, and minimize hassles. A company’s most important…
Mobiles are becoming “media channels” as music, games, gambling and adult content clamour to make the industry worth $42.8bn by 2010. Read full story
That’s due to “near-monopolists” in many areas, says futurist Mark Anderson, whose newsletter is read by the likes of Gates and Dell. Mark Anderson just might be one of the most influential technology futurists around. His weekly newsletter, Strategic News…
CEO Gerard Kleisterlee tells how an emphasis on smart design pushes innovation, makes happy customers — and boosts the bottom line. Read full interview (via Brian Regienczuk)
The centrally planned economies that were constructed to embody Marx’s vision of communism have nearly all been swept away, and the mass political movements that Marxism once inspired are no more. Yet Marx’s view of globalisation lives on, and nowhere…
Brian Regienczuk, a senior project manager & consultant at Philips (see previous post) also pointed me to the ambient experience info on Philips Medical. “Imagine if you could break down the barriers that can make a visit to the hospital…
IDEO’s David Kelley is building a “D-school” that aims to put students in direct contact with the people they’re designing for. An interview on the D-school as a B-school with Bruce Nussbaum. Read full story (via Metacool)
Brian Regienczuk, a senior project manager & consultant at Philips, commented on some of my previous Philips posts and pointed me to the very informative sites on the “Future of Shopping” (see link below) and “Ambient Intelligence“. The “Future of…
Three French companies, with an assist from the Finns and the Swedes, have combined their ingenuity to come up with a digital pen-and-paper system called PaperPC that, broadly speaking, digitises anything you can write with a pen. What makes it…
You can outsource product design to a third party, which in turn may use big chunks of external intellectual property; you can outsource physical manufacturing; and now, you can even outsource your research and development. […] What’s left? Not to…
Five years ago, at Swedish giant financial services giant Skandia, Lief Edvinsson became the world’s first director of intellectual capital. He quickly set out to revolutionise the corporate accounting with a new framework for measuring intangibles: the company’s valuable “soft…
First there were TVs. Then came PCs. Now, mobile phones are becoming the ‘third screen’ for viewing video. Read full story
The most powerful thought leader and business development conference in Silicon Valley has started and AO readers can watch it live on the web. Go to website
David Kelley, founder of industrial-design firm IDEO, is making headway in his dream of transforming design departments from that quirky corner where everyone wears clunky shoes to a central part of the product development team. Read full story Listen to…