Berlin exhibition features Experientia work
The exhibition, curated by ANCB The Aedes Metropolitan Laboratory, presents exemplary built projects and outstanding conceptual models by architects and planners from all over the world
Insights curated by Experientia, the international UX consultancy
Experientia
Videos online of the SDGC conference 2020
All videos of the Service Design Global Conference of October 2020 [#SDGC20] are now available for free on youtube. Here the links to the keynotes and the talks (and links to slide decks when available).
[Book] Design of Supporting Systems for Life in Outer Space
Annalisa Dominoni presents a new discipline that will have an increasingly strong impact on behavior and performance of astronauts.
The Financial Times’ Gillian Tett on remote user research
From City of London traders to Indian rickshaw drivers, everyone uses a more intimate style of conversation on video calls.
Social science perspectives on artificial intelligence. A special issue.
This special issue collects six articles tackling artificial intelligence (AI) from a social science perspective.
[Book] Creating a Culture of Innovation
Innovation can only occur in the right environment. While organizations can attempt to hire for innovation, there is little that can blossom in a restrictive and discouraging physical setting - even if the space holds the most creative and vibrant thinkers.
VA creates US Government’s first-ever employee experience journey map
The employee experience (EX) journey map of the US Government’s Department of Veteran Affairs (VA) identifies the moments that matter during a VA employee’s career using the same human-centered design process that VA’s Veterans Experience Office (VEO) has applied in the development…
Human-Centered Design Playbook by Australia’s Victoria State Government
This guide brings together key ideas showing how we can integrate human-centred design into our work in government and build the capability of public servants.
Experientia speaks at EFUS webinar on insecurity at night
On 24 November Elena Guidorzi, research unit coordinator of Experientia, will speak at the EFUS web conference entitled "Reducing and preventing the feeling of insecurity at night", highlighting her experience coordinating the ToNite project.
Google Health’s human-centred observational study on AI’s real-world problems
The gulf between the technical brilliance claimed for Google's deep learning model and its real-world application points to a common problem that has hindered the use of AI in medical settings.