The future of urban AI
10 conversations by Urban AI, a Paris based think tank, with worldwide experts to explore the future of urban artificial intelligence
Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
Experientia
[Book] Imagining AI
The book sheds new light on some of the most important themes in AI ethics, from the differences between Chinese and American visions of AI, to digital neo-colonialism. It is an essential work for anyone wishing to understand how different cultural contexts interplay with the most significant technology of our time.
Ageing with smartphones
Ageing with Smartphones in Ireland, Urban Italy, Urban Brazil, Urban Chile, Urban China and Uganda: six free open access books as part of the five year "Anthropology of Smartphones and Smart Ageing" project.
[Book] Attention Span
While the concept of “flow” has previously been considered the ideal state of focus, Dr. Mark offers a new framework to help explain how our brains function in the digital world: kinetic attention. This book reveals how we can take control, not only to find more success in our careers, but also to find health and wellness in our everyday lives.
[Book] Interfaces and Us
When society relies on computer models and their interfaces to explain and predict everything from love to geopolitical conflicts, our own behaviour and choices are artificially changed. Zachary Kaiser explores the harmful social consequences of this idea - balanced against speed and ease for the user - and how design practice and education can respond positively.
The problem with cashless payments
Certain types of means of payment now seem indispensable for full participation in socioeconomic activity, yet they’re not necessarily available to everyone.
New Reuters Institute Report on distrust in the news by disadvantaged communities
Why do disadvantaged communities distrust the news? And what can newsrooms do about it? These are the questions at the heart of a new report by the Reuters Institute Trust in News Project.
[Book] The Smartness Mandate
What exactly is “smartness,” and how and why has it come to be not only a desirable goal, but something that must be implemented everywhere?
An anthropology of algorithmic recommendation systems
In this book meet the people who design the algorithms that capture our musical tastes.
New European Commission study on how digital advertising impacts privacy, publishers and advertisers
This study has collated evidence which on balance indicates a strong case to reform digital advertising. It indicates that the status quo is unsustainable for individuals, publishers and advertisers.
The business value of user experience
UXMatters devoted two articles to the business value of user experience: one by Irwin Hau (Chromatix, Australia) on why companies reject it, and one by Irfan Rehman (Clickysoft, USA) on the benefits of user experience consulting for businesses.
[Book] Everyday Life in the Culture of Surveillance
Today, it is of utmost relevance to study people’s attitudes, motives, and behaviours in relation to the fact that we live in a culture of surveillance. This includes the need for cultural and ethical perspectives to understand and nuance contemporary discussions on surveillance, not least in the highly digitalised context of the Nordic countries.
UNDP Guide to Deep Listening
This UNDP guide provides step-by-step guidance, practical tools, and hands-on experiences on the process of Deep Listening, including systems mapping, rapid ethnographic research, sensemaking and analysis.
Robots won’t save Japan’s elderly
Robots Won't Save Japan addresses the Japanese government's efforts to develop care robots in response to the challenges of an aging population, rising demand for eldercare, and a critical shortage of care workers.
Toward best practices for human-centered machine learning
A new area called "human-centered machine learning" (HCML) promises to balance technological possibilities with human needs and values. However, there are no unifying guidelines on what "human-centered" means, nor how HCML research and practice should be conducted.
This article by Stevie Chancellor in Communications of the ACM draws on the interdisciplinary history of human-centered thinking, HCI, AI, and science and technology studies to propose best practices for HCML.
To change system settings, click here
In this white paper (published on 15 February 2023) Demos Helsinki explores how we can rewrite the terms and conditions of our digital futures. Directed at policymakers, practitioners, researchers, industry leaders, and engaged citizens, the paper concludes with four sets of interventions that build a fair, sustainable, and joyful digital society.
Taking on design thinking and business consulting
Two articles in the last few days took on the world of consulting. Rebecca Ackermann in the MIT Technology Review wrote on how the shine of design thinking has worn off, while Henry Mance interviewed Mariana Mazzucato in the Financial Times on her new book The Big Con, where she lambasts business consultancies for having no expertise in the areas that they’re advising in.
Life in a Climate-Impacted Future
The latest annual research from Ericsson ConsumerLab (January 2023) outlines consumers’ concerns, expectations and personal technology actions related to climate issues in 2030.
Ericsson on AI ethics
This report by the IndustryLab of Ericsson, the Swedish multinational, aims to introduce the ethics of AI and explore how this fast-growing technology needs to align with humans’ moral and ethical principles if it is to be embraced by society at large.
Voting, fast and slow
The online voting platform that was used by Italy's Five Star Movement to select the candidates for the 2013 parliamentary elections didn't take account of human decision heuristics and cognitive shortcuts, research shows.
Candidates were more likely to attract votes if they appeared towards the top of the screen and if they appeared more likeable from the self-uploaded picture.