The theme of this yearâ€™s Chi Sparks conference was â€˜HCI research, innovation and implementationâ€™, and more in particular the very important contributions that good HCI research makes in realizing successful, innovative, new products or services that have a genuine impact on peopleâ€™s lives.
User experience research and practice â€“ two different planets? [video 32:56]
Virpi Roto, user experience researcher, Aalto University and University of Helsinki, Finland
Good user experience (UX) is increasingly important for profitable business: once utility and usability are taken for granted, successful companies design for experiences. But how to manage the fuzzy thing called user experience in product development? Can UX research help UX work in practice? This talk discusses the impact of business goals on UX research and the transfer of UX research results into practice.
User-centered design â€“ a reality check [video 36:09]
Jasper van Kuijk, Faculty of Industrial Design Engineering, TU Delft
In the past years scores of methods for user-centered design have been developed â€“ and validated. But do they really work? In reality that is. In practice user-centered product development is hectic and messy, at best. This presentation discusses barriers and enablers for usability in the development practice of electronic consumer products, identified through three case studies across 10 product development groups.
Motors and Music â€“ explorations of tangible interaction [video 48:26]
Bill Verplank, Stanford University
Human-computer interaction is spreading into every-day objects like phones, cars, toys, books and instruments. Many interactions are implicit (the door â€œdoes the right thingâ€ when I approach); others are more â€œexplicitâ€ (I push it). How do you know what the door is doing (e.g. â€œnot allowedâ€)? Can you control it more expressively (e.g. â€œflingâ€). If the door has a motor in it; can we â€œfeelâ€ the force/motion/inertia/reluctance?
Music and musical performance are a challenge to HCI. Some of the best performances require precise expressive motions. I will describe experiments which use active force feedback (haptics) in the design of musical controllers. There are lessons for a broad range of interaction designers.