Europe
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
Vaccine hesitancy is a top10 global health threat. Dealing with it successfully requires understanding it as a behaviour and generating a holistic view of people’s perspectives & ecosystems. This way we can identify the best opportunities for intervention. Here is Experientia’s position on vaccine hesitancy and our tailor-made support for the vaccine industry.
100&Change is a MacArthur Foundation competition for a $100 million grant to fund a single proposal that will make measurable progress toward solving a significant problem. 100&Change will select a bold proposal that promises real progress toward solving a critical problem of our time. And it will award a $100 million grant to help make […]
Then we are interested in hearing from you. We have several positions available for talented UX/UI and service designers who are passionate about creating world-class user experiences. Please see the job descriptions on our website for more information, and send us your CV with a cover letter statement about yourself, your experience, and what UX […]
Experientia is proud to have been a key participant at the Roche Innovation Summit, held at Roche headquarters in Basel Switzerland on 19 June 2018. Themed “Transforming the Healthcare Experience Together”, the summit aimed to galvanize the Roche community around the future transformation of healthcare and diagnostics. With 800 attendees from Roche and Genentech global […]
Hai una startup? Hai mai pensato ai benefici che potrebbe trarre dal Design Thinking? Questa è l’opportunità per scoprirlo! DesAlps Workshop #2: Il Design Thinking per la tua startup! Giovedì 28 giugno 2018 – dalle 9:30 alle 17:00 @ I3P | Corso Castelfidardo 30/a, Torino —– Nell’ambito del progetto europeo DesAlps, un team di esperti […]
[Report] Shaping Choices in the Digital World
Shaping Choices in the Digital World From dark patterns to data protection: the influence of ux/ui design on user empowerment Jean Lessi (Publication Director); Gwendal Le Grand (Editor); Régis Chatellier, Geoffrey Delcroix, Estelle Hary, Camille Girard Chanudet (writers) January 2019, 50 pages Published by LINC (R&D unit) of CNIL (French government data privacy agency) Interface […]
Bringing patients into focus at the Roche Innovation Summit
Experientia is proud to have been a key participant at the Roche Innovation Summit, held at Roche headquarters in Basel Switzerland on 19 June 2018. Themed “Transforming the Healthcare Experience Together”, the summit aimed to galvanize the Roche community around the future transformation of healthcare and diagnostics. With 800 attendees from Roche and Genentech global […]
[Book] Radical Help – by Hilary Cottam
Radical Help – How we can remake the relationships between us and revolutionise the welfare state By Hilary Cottam Virago Publishing June 2018, 320 pages > Book talk at the RSA How should we live: how should we care for one another; grow our capabilities to work, to learn, to love and fully realise our […]
Two reports on people’s attitudes and understanding of digital technologies
Doteveryone, a UK think tank that champions responsible technology for the good of everyone in society [similar to Milan’s newly founded Digital Culture Center], published two reports this year: the first one, The Digital Attitudes Report, explores how the British public thinks and feels about the internet technologies shaping our world and changing our lives, […]
New European study on e-Government initiatives
The latest eGovernment benchmark report of the European Commission shows significant improvement on cross-border availability of digital public services and accessibility of public websites from mobile devices in EU Member states. The study also indicates a need for improvement in transparency of public services delivery and use of supporting technology like eIDs or eDocuments. Performance […]
Don’t miss Experientia at Torino Design of the City
Torino Design of the City is nearly here! Experientia will of course be part of this exciting week (10-16 October) of events, meetings, workshops, exhibitions and guided tours about design, and we warmly invite you to join us. The event is organised by the City of Turin and will take place in strategic city locations […]
Nesta, the UK’s innovation foundation, planning to embark in Turin, Italy
Today the print edition of the Italian newspaper Repubblica published an article with the title Nesta, i campioni dell’innovazione puntano su Torino. Below is the English translation (with English-language links added by us): Nesta, the champions of innovation, point to Turin The UK Foundation is negotiating with the [Italian Foundation] Compagnia di San Paolo. Social […]
Dan Hill argues for more identity, not less
Dan Hill (Associate Director, Arup, London) reflects in a long essay on the meaning of identity in the face of Brexit and Trump and what that implies for strategic design, service design and the infrastructure of everyday life. A few excerpts: “Cultural identity is complex. That is the point of it. If it was innate […]
[Book] The Class: Living and Learning in the Digital Age
The Class: Living and Learning in the Digital Age Sonia Livingstone and Julian Sefton-Green New York University Press May 2016, 368 pages > Read online for free Do today’s youth have more opportunities than their parents? As they build their own social and digital networks, does that offer new routes to learning and friendship? How […]
Politicians need to commit to ethnographic research if they want to understand people
Business anthropologist Simon Roberts has campaigned hard for the “Remain” side in the UK referendum and is deeply disappointed. He now explores a topic that I too have been arguing for some time now: Politicians, political parties and those in power, he says, “need to radically rethink how they understand the people they purport to […]
A united energy economy: Experientia helps wrap up the CITYOPT Nice pilot project
Can behavioral change address local energy issues, raise people’s awareness energy consumption issues, and directly support non-profit organizations at the same time? With the Nice pilot of the CITYOPT project, we have seen strong suggestions that it can. It also suggests that the sense of belonging to a local community is a strong motivation for […]
Report: User Experience and Usability in Complex Systems
User Experience and Usability in Complex Systems Final Report 1/2015 FIMECC (Finnish Metals and Engineering Competence Cluster) November 2015, 225 pages Five years ago, some of Finland’s metals and engineering industry companies were looking for new ways to tackle challenges and concerns. With the shared vision, that industrial design and end users are key to […]
[Research paper] Do Europeans Like Nudges?
Do Europeans Like Nudges? By Lucia A. Reisch (Copenhagen Business School) and Cass R. Sunstein (Harvard Law School) 29 February 2016, 37 pages Available at SSRN: http://ssrn.com/abstract=2739118 Abstract: In recent years, many governments have shown a keen interest in “nudges” – approaches to law and policy that maintain freedom of choice, but that steer people […]
Behavioural Insights applied to policy – European Report 2016
Behavioural Insights Applied to Policy: Overview across 32 European Countries Publications Office of the European Union February 2016 56 pages The Report covers a wealth of policy applications either implicitly or explicitly informed by behavioural insights (BIs). It reviews institutional developments and puts forward a comparative framework (PRECIS) describing behavioural insight teams with six key […]
Conference: Why the world needs anthropologists
On Friday, 27 November 2015, Ljubljana (Slovenia) hosted the third international symposium ‘Why the world needs anthropologists‘. The theme of this year’s event was ‘Burning issues of our hot planet’. The main purpose of the symposium, which was attended by 450 participants from 25 countries, was the integration of anthropological knowledge and skills with other […]
[Book] Nudge and the Law: A European Perspective
Nudge and the Law: A European Perspective First Edition Edited by: Alberto Alemanno, Anne-Lise Sibony Hart Publishing December 2015, 400 pages Abstract Behavioural sciences help refine our understanding of human decision-making. Their insights are immensely relevant for policy-making since public intervention works much better when it targets real people rather than imaginary beings assumed to […]
Madrid, the non-neoliberal smart city
Paul Mason, economics editor at Channel 4 News and occasional columnist at The Guardian, writes about an alternative smart city vision: the “non-neoliberal smart city” that is currently being developed in Madrid: Instead of seeing the city as a “system”, to be automated and controlled, the vision being mulled in the Spanish capital conceives of […]
Imagining a future IKEA catalogue [design fiction]
On August 31st Julian Bleecker and Nicolas Nova from the Near Future Laboratory organised a full day design fiction workshop in Sweden focused on the consumer-oriented Internet of Things. The goal for the day was to create a catalogue in IKEA style for the year 2040 with products not yet existing related to IoT. The […]
[Report] Applying design approaches to policy making
Applying Design Approaches to Policy Making: Discovering Policy Lab Written by Lucy Kimbell Illustrated by Holly Macdonald Published by the University of Brighton September 2015 This report reviews what design-based approaches bring to policy making. It results from an academic fellowship in which the author was embedded for one year in Policy Lab, a specialist […]
Anthropologists addressing burning issues on a hot planet
Our planet is becoming increasingly hot. We are facing climate change, social turmoil on local and global scales, and changing political and economic systems. The symposium “Why the World Needs Anthropologists” (27 September, Ljubljana, Slovenia) will explore anthropology’s applied aspects and potential benefits for society, economy, and the environment. Three keynote speakers – Genevieve Bell, […]