Creating user-friendlier environments

MIT News describes how Federico Casalegno of the MIT Mobile Experience Lab designs technology environments that keep human experience at the center of user experience.

“The director of the MIT Mobile Experience Lab looks to innovate with technology — but only in support of the user. This approach results in less-impersonal hotel lobbies, smarter gas stations, more intuitive homes, and a conference that examines design and creativity with a decidedly bottom-up approach. “We want to design technologies around people, not people around technologies,” Casalegno says.”