Borough of Tower Hamlets – Idea Store
Libraries in the London borough of Tower Hamlets were unused and unloved until the Idea Store trebled usage with seven-day opening, a cafe and more.
Lambeth Borough Council – Council Tax Bill
A redesign of its Council Tax bill has triggered a huge increase in payments for the London borough of Lambeth.
National Savings and Investments
When National Savings and Investments re-lauched themselves using design consultancy Lloyd Northover, the results of the website re-design far exceeded expectations.
NHS Clean Your Hands campaign
The UK National Health Service Patient Safety Agency is trying to reduce the so-called Healthcare Associated Infection (HCAI), which leads to 5000 deaths a year and costs the NHS Â£1billion.