Design Council presentation on designing new public services

Jennie Winhall of the RED unit of the UK Design Council has posted a presentation on designing new public services.

The presentation sets out why we need a new generation of public services and a new (design-led) method of creating them. She talks about the Design Council’s two healthcare projects, designing for behaviour change and transformation design.

Download presentation (pdf, 12.5 mb, 54 slides)
Download script (Word document, 104 kb, 6 pages)

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