“On today’s show, my guest is Kyle Coolbroth, the man with the coolest name on the planet. He’s the founder of Unlimited Options, a customer experiencer design firm. You can find his blog at theexperiencejournal.com. As you might have guessed, our discussion focused on how to design memorable client/customer experiences and why it’s important for a business to do that. Running time is about 45 minutes.”
Somehow I attributed the first experience design podcast to the Experience Journal (see post). In fact, the honour goes to Small Business Branding. But they both interviewed the same person, Kyle Coolbroth.