Nearly half of technology users need help with new devices

New research from the Pew Research Center’s Internet & American Life Project shows that nearly half of technology users need help with new devices.

Many encounter problems with their internet connections, home computers or cell phones. As gadgets become more important to people, their patience wears thin when things break.

Some 48% of technology users usually need help from others to set up new devices or to show them how they function. Many tech users encounter problems with their cell phones, internet connections, and other gadgets. This, in turn, often leads to impatience and frustration as they try to get them fixed.

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