The latest eGovernment benchmark report of the European Commission shows significant improvement on cross-border availability of digital public services and accessibility of public websites from mobile devices in EU Member states. The study also indicates a need for improvement in transparency of public services delivery and use of supporting technology like eIDs or eDocuments.
Performance is measured as an average of scores for four top-level benchmarks, covering important EU policy priorities:
Europe appears to be getting closer to the 100%-landmark with regard to user-centricity. However, it scores less well on the other three benchmarks, especially in terms of exploiting the potential of Key Enablers for public services.
Experientia is proud to collaborate with the Digital Transformation Team of the Italian Government, particularly on the topic of “SPID“, the eID authentication system that provides citizens with secure access to digital public services, applying participatory and service design approaches to increase its uptake by citizens and public services. SPID is mentioned in the European Commission’s eGovernment benchmark report as a good practice (fact sheet on page 158), along with other services that the Digital Transformation Team is working on:
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Experientia is proud to have been a key participant at the Roche Innovation Summit, held at Roche headquarters in Basel Switzerland on 19 June 2018. Themed “Transforming the Healthcare Experience Together”, the summit aimed to galvanize the Roche community around the future transformation of healthcare and diagnostics. With 800 attendees from Roche and Genentech global […]
Hai una startup? Hai mai pensato ai benefici che potrebbe trarre dal Design Thinking? Questa è l’opportunità per scoprirlo! DesAlps Workshop #2: Il Design Thinking per la tua startup! Giovedì 28 giugno 2018 – dalle 9:30 alle 17:00 @ I3P | Corso Castelfidardo 30/a, Torino —– Nell’ambito del progetto europeo DesAlps, un team di esperti […]
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(Scroll down for English) Come può il design generare impatto? In continuità con il summit International Days of Deans and Experts: Impact Through Design (Barcellona, aprile 2018) Torino ospita il primo evento dedicato alla prospettiva italiana sull’impatto generato attraverso il design in riferimento ai Sustainable Development Goals definiti dalle Nazioni Unite. Attori dell’ecosistema territoriale ed […]