New phone features ‘baffle users’
The complexity of modern mobile phones is leaving users frustrated and angry, research by Mformation (and reported by BBC) suggests.
Some 61% of those interviewed in the UK and US said setting up a new handset is as challenging as moving bank accounts.
The survey found 85% of users reporting they were frustrated by the difficulty of getting a new phone up and working.
Of those questioned, 95% said they would try more new services if the technology was easier to set up.
[…] via: Experientia […]