“But it [the positivist tradition] stands in stark contrast to the phenomenological take on things, which is premised on the instability and subjectivity of the things we perceive, and on the irreducible importance of these perceptions as they register on the lived body, i.e. you, now, here, in your own skin, heir to your own history of experience. On the phenomenological side of the house, all of the grandeur resides in the act of interpretation – which is always somebodyâ€™s interpretation, crucially inflected by their situation. […]
The phenomenological approach – and this is the worldview that stands, either explicitly or otherwise, behind the entire field subsuming design and user research and ethnography, at least as those things are practiced by the people I know – insists that the world in its richness cannot be reduced to datasets. Or not, anyway, without doing fatal damage to everything that truly matters.
But Dourish [“What We Talk About When We Talk About Context?“, Paul Dourish, 2004] argues (persuasively, I think) that this is the wrong question. For him, this mysterious thing context is something that only be arrived at through interaction – â€œan achievement, rather than an observation; an outcome, rather than a premise.â€ Itâ€™s relational in the deepest sense of the word, a state of being that arises out of the shared performance and understanding of two or more parties (actors, agents, what have you).
And why do we want to characterize this state of being in the first place? â€œ[T]o be able to use the context in order to discriminate or elaborate the meaning of the userâ€™s activity.â€ Thatâ€™s it.”
This is highly recommended reading. Thank you, Adam.