Trust and the future of mobile money
Even within the technology community, 33% agreed with the below statement:
“People will not trust the use of near-field communications devices and there will not be major conversion of money to an all-digital, all-the-time format. By 2020, payments through the use of mobile devices will not have gained a lot of traction as a method for transactions. The security implications raise too many concerns among consumers about the safety of their money. And people are resistant to letting technology companies learn even more about their personal purchasing habits. Cash and credit cards will still be the dominant method of carrying out transactions in advanced countries.”