Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Hidden in Plain Sight: How to Create Extraordinary Products for Tomorrow’s Customers by Jan Chipchase Harper Collins Publishers April 2013 256 pages (Amazon link) A global-innovation expert offers a new perspective on how consumers think and how to develop products…
During the Pop!Tech conference, well known design researcher Jan Chipchase gave a talk about his research work. In the panel session an audience member asked two questions relating to personal motivations of doing this kind of research and whether anyone…
Jan Chipchase thinks that 80 to 90% of current recruiting for design research/ethnographic studies (excluding focus groups) that is currently placed through recruiting agencies could from a skill and work-flow perspective, be carried out in-house through a clever use of…
The title might be a bit cryptic for some readers, but Jan Chipchase is a well-known user researcher/anthropologist at Nokia. He spent a decade exploring the intersection of technology, people and culture for Nokia, and specializes in turning insights into…
ACM reports that “a top researcher for Nokia Design [addressed] the need for effective cross-culture design research when developing informed and inspired designs for future mobile technologies. Jan Chipchase, who studies how people around the world behave, communicate, and interact…
Last week frog design and IxDA NY organised Tiger.Blam, a public conversation with Nokia’s Jan Chipchase on effective design research in cross-cultural mobile markets, or in other words, how he ‘designs’ his research expeditions. No video or presentation download is…
Videos of the September LIFT conference in Seoul, Korea are slowly being posted. The latest one is by Jan Chipchase, a well-known Nokia user researcher. “He details the nine trends he thinks will shape the future of social interactions, trends…
The Chipchase hype has hit the New York Times Magazine. Nokia’s user anthropologist Jan Chipchase is becoming very popular. Just a day after the Economist, now one of the world’s top newspapers has published a 6,000 word feature on him,…
The Economist asked Nokia’s “user anthropologist” Jan Chipchase to self-document his nomadic life in Tokyo and Seattle, taking pictures and leaving phone messages. The video is part of The Economist special report on mobility and “digital nomads”. Watch video
Jan Chipchase, the well-known Nokia anthropologist, has just published a blog post, an executive summary, and a paper (ppt, 7 mb, 70 pages) that explores mobile phone sharing in emerging markets and how it works. “Much of the growth in the telecommunications…
The TED conference has published its video of the talk by Nokia’s “user anthropologist” Jan Chipchase in March this year: Nokia principal researcher Jan Chipchase’s investigation into the ways we interact with technology has led him from the villages of…
BBC News has just published a feature on Jan Chipchase, principal researcher at Nokia Design and frequently featured on this blog. “Jan Chipchase tours the world looking at how people use mobile phones in their everyday lives and, more broadly,…
Illiterate consumers are in many ways lead users for the rest of us, argues Jan Chipchase, principal researcher at Nokia, at his presentation at the LIFT conference. A person is literate who can with understanding both read and write a…