Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Stephen Wilcox describes in Medical Device Link how ethnographic research, when used correctly, can provide hard data for guiding a device company’s business decisions. The use of ethnographic research has since become much more common in medical device development. However,…
Gain, the AIGA journal of business and design, seems to be awake again (after a long slumbering period). The latest contribution, entitled Design Meets Research, is by Debbie Millman and Mike Bainbridge, both of Sterling Brands, one of the leading…
UXmatters continues to surprise with its thought provoking articles. Bravo for the good work! Applied empathy: a design framework for human needs and desires by Dirk Knemeyer (of Involution Studios and president of UXnet) Part One of this series, Applied…
As medical devices transition from hospital to home, device manufacturers must create a positive experience for users, argues Matthew Jordan, director of research and interaction design at Insight Product Development, in a long article in Medical Device Link. Certain macrotrends…
The Boston Globe ponders what happens now that women are wielding increasing influence in a high-tech world that has been largely built and engineered by men, and how that changes the technology itself. No one would make the argument that…
Broadband analyst group Point Topic says that it has identified six main types of users of mobile Internet. With uptake of mobile Internet services growing rapidly, Point Topic believes that six distinct clusters of users are emerging – road warriors,…
This paper by Tamar Sadeh describes a product that was released in May 2007—the Primo system from Ex Libris as an example of a new type of interface for searching and obtaining library materials, an interface designed around user needs…
Several blogs report on the user experience session of the recent LIFT conference. Read what Nicolas Nova, Tom Hume, and Bruno Giussani had to say.
AppTrigger, the telecom application connectivity specialist, released new statistics revealing that more than half (57 per cent) of UK mobile phone owners use their phone for the same things that they did in 2003, despite 74 per cent believing that…
Subject To Change: Creating Great Products & Services for an Uncertain WorldAdaptive Path on Design By Peter Merholz, Todd Wilkens, Brandon Schauer, David Verba First Edition February 2008 (est.) Paperback, 184 pages O’Reilly Media, Inc To achieve success in today’s…
In a previous post I wrote how it would be a good idea for the publishers of Interactions Magazine to make the magazine content available online. It just happened. Here is the announcement by Scott Delman, ACM Group Publisher: ACM…
Jan Chipchase, the well-known Nokia anthropologist, has just published a blog post, an executive summary, and a paper (ppt, 7 mb, 70 pages) that explores mobile phone sharing in emerging markets and how it works. “Much of the growth in the telecommunications…
Usability News reports on a new survey which shows that despite heavy investment in mobile phone development and services, the majority of UK consumers continue to use their mobile phones for calls and texts only. The research, commissioned by mobile…
Putting People First regularly features the work of UC Irvine professor Paul Dourish, whose interest lies in the crossover areas between computer science, anthropology, ubiquitous computing, mobility, design and HCI. Here are some of the recent publications by this very…
Nokia researcher Jan Chipchase reports on just published research from Microsoft Research India‘s Jonathan Donner that explores the practice of beeping – making intentional missed calls. The paper draws on field research from Rwanda in 2004, categorising three different types…
Nokia announced today that it unveiled two handsets that offer a range of useful features and colours aimed at consumers in emerging markets. Interestingly they have each been designed based on extensive user research. Nokia 2600 classic for personalisation The…
This morning I received a print copy of Interactions Magazine with the mail. Wow. It looks, feels, and reads exactly like a magazine for our profession should be. Why did no one think of this before? It contains a lot…
Business Week reports on how the 21st century design environment trades individual stars for teamwork uniting designers, engineers, anthropologists, and others. “Just as forward-thinking engineering firms have worked to team up with design partners to offer a holistic output to…
Steve Portigal is going after the hypocritical use of personas (“the Big Lie”) in the article he wrote for Interactions Magazine: “Personas are misused to maintain a “safe” distance from the people we design for, manifesting contempt over understanding, and…
In a blog post, Danah Boyd (a Berkeley Ph.D student and a Harvard Fellow) relates the story of a mother who describes how her daughter’s approach to shopping was completely different than her own: “Using Google and a variety of…