Designing the ‘care’ into health care

Business Week looks at how improving the user experience could inspire people to tap into the system more regularly to help stave off more serious illness.

“Focusing on improving the user experience could inspire people to tap into the system more regularly to support healthful choices that could help stave off more serious illnesses. Innovations are called for that are relevant to people’s needs and encourage compliance, improve communication between doctor and patient, and help people help themselves be healthy.”

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