Can behavioral change address local energy issues, raise people’s awareness energy consumption issues, and directly support non-profit organizations at the same time? With the Nice pilot of the CITYOPT project, we have seen strong suggestions that it can. It also suggests that the sense of belonging to a local community is a strong motivation for people to participate in energy reduction programs.
Funded under the FP7 European Commission framework, CITYOPT started in 2014, with the aim of creating state-of-the-art ways to protect locations that suffer from fragile energy supplies. The city of Nice was chosen as the location for the French pilot, as it represents just such a fragile energy region. The pilot was carried out by the local energy provider EDF, the French research institute CSTB, the Nice Côte d’Azur Métropole, and Experientia.
Taking a user-centered approach, Experientia has been part of involving local families and stakeholders like energy companies and public authorities in participatory activities to help define the project concept. The result of the collaborative design process was the CITYOPT app. The app was distributed to 140 families living in Nice, France, for a pilot scheme to see if the app could help people to change their energy consumption behaviors.
Local anchorage is one of the key aspects of the CITYOPT project: offering people the chance to crowdfund good causes in the neighborhood helps to strengthen their sense of belonging to a local community. These community aspects of the program provided an increased motivation for participants to reduce their energy consumption, even when they weren’t receiving any personal economic benefit.
The pilot demonstration results have been encouraging: participants reacted positively and responded to the SMSs on a regular basis: during peak loads, EDF registered a decrease of electricity usage equal to 300Wh per household during the winter alerts, which is approximately 28% less than the estimated business-as-usual average in the same time interval.
Last Thursday the Innovative City 2016 conference held in Nice hosted the CITYOPT pilot’s final event, in which Patrick Guibbolini, on behalf of EDF, and the newly nominated Mayor of Nice, Philippe Pradal, awarded the three non-profit projects backed by CITYOPT participants.
Each project received an amount of money corresponding to the number of points donated by the CITYOPT participants. While the small scale of the pilot means that the funds raised were not particularly large at this point, it does suggest that significant results could be achieved by extending the project to a broader community of participants.
The three projects were:
While the Nice pilot is now concluded, the CITYOPT project is not finished. The next steps will focus on analyzing the collected data: not just the energy consumption during peak loads, but also usage of the CITYOPT app, in order to better understand the strengths and weaknesses of program. Experientia will focus on addressing end-users’ satisfaction, and will suggest areas for further improvements to increase the participation rates.
We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first.
100&Change is a MacArthur Foundation competition for a $100 million grant to fund a single proposal that will make measurable progress toward solving a significant problem. 100&Change will select a bold proposal that promises real progress toward solving a critical problem of our time. And it will award a $100 million grant to help make […]
Then we are interested in hearing from you. We have several positions available for talented UX/UI and service designers who are passionate about creating world-class user experiences. Please see the job descriptions on our website for more information, and send us your CV with a cover letter statement about yourself, your experience, and what UX […]
Experientia is proud to have been a key participant at the Roche Innovation Summit, held at Roche headquarters in Basel Switzerland on 19 June 2018. Themed “Transforming the Healthcare Experience Together”, the summit aimed to galvanize the Roche community around the future transformation of healthcare and diagnostics. With 800 attendees from Roche and Genentech global […]
Hai una startup? Hai mai pensato ai benefici che potrebbe trarre dal Design Thinking? Questa è l’opportunità per scoprirlo! DesAlps Workshop #2: Il Design Thinking per la tua startup! Giovedì 28 giugno 2018 – dalle 9:30 alle 17:00 @ I3P | Corso Castelfidardo 30/a, Torino —– Nell’ambito del progetto europeo DesAlps, un team di esperti […]
Experientia è lieta di invitare le piccole e medie imprese del territorio piemontese al: DesAlps Workshop #1: Il Design Thinking per le PMI Venerdì 18 maggio 2018 – dalle 9.00 alle 17.30 @ Rinascimenti Sociali | via Maria Vittoria 38, Torino Scopri i vantaggi che il Design Thinking può portare al tuo business per prepararvi […]