Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The UK service design consultancy live|work has published an excellent manifesto on service thinking: “We have identified three key service imperatives that must be considered if we are to create great services that make things better for people, businesses and…
David Orban, founder & chief evangelist of WideTag, Inc. (OpenSpime) and advisor to the newly announced Singularity University, recently spoke at TechnoArk in Switzerland. His summary: When you set out to make into reality something that has been dreamed up…
Matt Jones writes about a short project he worked on last November with the students on the Design Interactions course at the RCA in collaboration with Vodafone’s User Experience group. The brief was deliberately wide and intended to steer us…
On April 1, IDEO founder David Kelley will be awarded the Edison Achievement Award by the Thomas Edison Papers at Rutgers University for his “pioneering contributions to the design of breakthrough products, services, and experiences for consumers, as well as…
Audio interview with Jesse James Garrett, president and co-founder of Adaptive Path. Some describe it as making things easy and enjoyable to use. Others describe it as all the elements that impact someone’s perception of a product or system. Jesse…
The Reconstruction of Space and Time: Mobile Communication Practices By Rich Ling, Scott Campbell (editors) Published by Transaction Publishers, 2008 ISBN 141280809X, 9781412808095 304 pages Google preview Summary One of the most significant and obvious examples of how mobile communication…
Mobile Technologies – From Telecommunications to Media Editors: Gerard Goggin; Larissa Hjorth ISBN: 978-0-415-98986-2 (hardback) 978-0-203-88431-7 (electronic) Series: Routledge Research in Cultural and Media Studies Google preview Summary In light of emerging forms of software, interfaces, cultures of uses, and…
African peasants paint their mobile phone number over their front doors. Indian slum dwellers buy SIM cards to use on friends’ handsets. Chinese students spend three months’ allowance on a phone they can use to surf the web. Once almost…
On Vimeo you can find no less than 35 videos of the Picnic conference. They are great. My personal favourites (quite a few): Jim Stolze: The virtual happiness project “Virtual Happiness” is a research project that aims to provide insights…
Reporting on PSFK’s Good Ideas Salon yesterday in London, Guardian writer Jemima Kiss highlights the presentation by Dopplr designer Matt Jones: He sees mobile as something of a super power device and described something he calls “bionic noticing” – obsessively…
A few weeks ago, W3C, the body in charge of global web standards directed by Tim Berners-Lee, organised a Workshop on the Future of Social Networking in Barcelona, with a high level goal of bringing together the world experts on…
Clive Grinyer wrote a highly honest, yet optimistic post about his experience of working in a hardcore technology company (Cisco) as a user experience designer. It starts off with a very recognisable problem description: “In the conventional industrial product development…
Laurent Haug, an entrepreneur based in Geneva, Switzerland and founder of the LIFT conference, launches a new concept: publicy. “What happens with social networks is they publish information about you to the world. Two kinds of information: the ones you…
Mike Kuniavsky (ThingM) is currently writing a ubicomp user experience design book. He just posted a few tidbits on service design: “There are two fundamental ways of looking at a service: from the perspective of the technology and from the…
Pachube is a web service that enables you to connect, tag and share real time sensor data from objects, devices, buildings and environments around the world. The key aim is to facilitate interaction between remote environments, both physical and virtual.…
The entire contents of the January-February 2009 edition of Interactions Magazine are now available online. Enjoy. (via InfoDesign)
The Davos session on the “Next Digital Experience” involving Hamid Akhavan (Deutsche Telekom), Eric K. Clemons (The Wharton School), Chad Hurley (YouTube), Craig Mundie (Microsoft), Shantanu Narayen (Adobe) and Mark Zuckerberg (Facebook), can be viewed live online (Friday 30 January,…
A new blog series, New Media Practices in International Contexts, looks at the intersection of youth, new media and learning in a range of countries outside of North America and Western Europe. The authors, a group of people around Mimi…
Peter Morville (author of Ambient Findability) and Jeffery Callender (co-author of Search Patterns) are planning a new book (in process) about design for discovery and the future of search. As part of this effort, they have begun collecting user experience…
“Service design is simple. It’s all about three things,” says Idris Mootee, a business and innovation strategist, “creating compelling user benefits, optimising based on the separability of the service, and making educated trade-offs between human and technology.” Develop Compelling User…