Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Service in British shops is among the worst in Europe. But, says Clare Coulson in the Daily Telegraph, we shouldn’t have to put up with it. […] Paul Bennett, head of consumer experience at IDEO – a design consultancy –…
Under new policies and initiatives from its Ministry of Communications, Italy is turning to Wi-Fi and WiMAX to make broadband Internet access more universally available throughout the country. On October 4th, the Minister for Communications, Mario Landolfi, issued a new…
Bruce Nussbaum, who writes a column on innovation and design for Business Week, reflects today on the IDSA/HP Design About on BOP–the bottom of the pyramid. “Gary Elliot, the vice president of brand marketing for HP, talked about “Me-ism” in…
The managing innovative thinking + design blog contains a huge list of design and innovation links, grouped under such headings as ethnographic research, emotional intelligence, design research, user empathy, etc. The value of the blog is entirely in the…
Samsung just posted the second edition of its lifestyle and innovation magazine DigitAll. While the first issue had a more open attitude than similar initiatives of competitors (e.g. Nokia, Motorola), by reflecting on the strategies of other companies, including Adidas…
UXmatters, a new experience design web magazine, was launched yesterday (World Usability Day). I just finished reading all the articles of the first issue and it turns out to be a truly valuable industry resource that I plan to refer…
The six-story Calit2 laboratory, which overlooks the Pacific Ocean, is designed for 900 faculty and student researchers. Two separate wings extend from the main building. On one side is an ultrasterile set of nanotechnology clean rooms designed for making devices…
Today’s tech toys throw in goodies we scarcely used to imagine, from cellphones with tiny TV screens to computers that stream video wirelessly through your house. But lots of those features you probably don’t want, can’t use or don’t know…
As Hewlett-Packard’s director of design and brand experience, Sam Lucente’s job is to use insights from the design, technology, and marketing fields to enhance the consumer’s interaction with HP products. In an interview with Business Week, he talks about the…
Consumers forever grumble about products and services making their life difficult, but there are some shining examples leading the way. As World Usability Day approaches, what are the best doing right? Read full story
Ms. Ito says older generations have a lot to learn from how the rising generation is taking up these new technologies — sometimes adults don’t recognize that young people are developing innovative uses for technologies. “I see my work as…
Nike’s now (in)famous Nike ID Design Lab in New York doesn’t allow more than three customers in at a time, with visits limited to one hour max. Furthermore, customers need to make an appointment, by invitation only. The haute-design store…
What you need to know before hiring a design firm Steve Portigal and Niti Bhan write about what you need to consider when bringing on strategic design services and hiring a design firm and focus on three key issues: The…
Bill Lucas of Maya Design just pointed me to his recent post on Boxes and Arrows where he discusses the notion of experience design by drawing parallels to Friedrich Fröbel’s invention of the original Kindergarten. At the beginning of the…
Régine Debatty of we-make-money-not-art just posted about the A1 Lounge in Vienna, a new store concept EOOS created for mobile phone company Mobilkom Austria. “The most tangible thing in the mobile phone business is the signed contract – a sheet…
Nokia has updated its “culture of mobility” online magazine with a feature on mobile imaging. It is in their words, “an exploration of the creation, and creatives, behind the trend that’s reinventing the media landscape.”
Vodafone is initiating a new way of communicating itself to its customers. The most obvious aspects of this image repositioning are, initially, a change to the design of the Vodafone logo and a new Vodafone communication platform, with the now…
Much of the critical work on the Razr, Motorola’s half-inch-thick, ultralight cell phone was done at a downtown Chicago innovation lab known as Moto City — rather than solely in the company’s sprawling traditional research and development facility in…
The Massachusetts Institute of Technology Computer Science and Artificial Intelligence Laboratory (CSAIL) and Nokia Research Center announced a research collaboration to advance the state of the art in mobile computing and communications technologies. CSAIL and Nokia will establish a…
I have no idea how recent this is, but here are about ten web pages with what IBM has to say on user-centred design. “User-Centered Design is a well established process that has been widely adopted by many organizations to…