Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Design and Public Services is the second publication in the UK Design Commission‘s ‘Restarting Britain’ series. The first set out the strategic importance of design education as a driver of economic renewal and growth. This 64-page report turns to the…
methods@manchester is a website created by the University of Manchester to highlight and explain research methods in the social sciences. Many sections come with lecture videos and reading lists. Readers will be particularly interested in the sections on collaborative approaches,…
‘The best design is invisible’ is the interaction design phrase of the moment. Design and technology will ‘disappear’, become ‘invisible’, and the ‘best interface is no interface’… A cluster of thinking which Timo Arnall calls ‘invisible design’. Arnall agrees with…
(As if it hasn’t already). In developing countries, where smartphones and dependable cellular networks are still scarce, it’s been difficult to gauge the real impact of the mobile education movement. But with the combination of different factors — the advent…
For French readers: Instruments de design management – Théories et cas pratiques Cabirio Cautela, Francesco Zurlo, Kamel Ben Youssef, Stéphane Magne Préface : Gilles Rougon Editeur : De Boeck 2012 Comment se développe un processus d’innovation guidé par le design…
Service Design – From Insight to Implementation by Andy Polaine, Lavrans Løvlie & Ben Reason Rosenfeld Media – March 2013 (book will be published tomorrow) We have unsatisfactory experiences when we use banks, buses, health services and insurance companies. They…
Putting People First rarely plugs conferences (before they happen) but this one seems intriguing: RE:DESIGN/UX Design will take place in Silicon Valley on April 29–30, 2013. The events are capped at 125 attendees and the focus is on small-scale, spirited,…
Jonathan Rowson @Jonathan_Rowson, who leads the RSA Social Brain Centre, recently gave a 15 minute presentation on the Social Brain Centre’s emerging ideas relating to behaviour change in the context of Climate Change. The title was: “What kind of behaviour…
Opening up the Stories to Action edition of Ethnography Matters is Panthea Lee’s @panthealee moving story about a human trafficking outreach campaign that her company, Reboot, designed for Safe Horizon. In David Brook’s recent NYT column, What Data Can’t Do,…
Where static computer screens and smartphones suck in our gaze and extract us from the world around us, many of the most interesting new tech gadgets and ideas move us back out into the open. Instead of all-purpose, full-focus devices,…
After technology received so much attention as a key differentiator for Barack Obama’s reelection campaign, Cooper Managing Director Doug LeMoine asked Scout Addis, the Director of User Experience at Practice Fusion, to discuss his experience working on the campaign and…
Who needs a kettle with four heat settings? A washing machine with a ‘freshen up’ function? A toaster with six browning modes? What happened to the good old days of the on/off switch, asks Tom Meltzer in The Guardian. “Function…
Last September, social anthropologist Nora Schenkel had the opportunity to interview Brigitte Jordan, described by Cat Macaulay as one of the “godmothers” of design ethnography. Schenkel interviewed her on how she transitioned as one of the first from academically grounded…
In 2020 we might just regain some of the humanity that was lost in 2010, argues John Maeda, president of the Rhode Island School of Design. “The software industry is poised to embrace its craft heritage. By 2020 software will…
Drew Bamford, Director of User Experience at HTC, explains Sense 5.0 and why the company’s Android UX needed redefining. “HTC radically overhauled the look and feel of Sense UI aboard the HTC One. It removed the standard homescreen of app…
The Google Glass feature that (almost) no one is talking about is the experience – not of the user, but of everyone other than the user, writes Mark Hurst in a thought provoking post. “Anywhere you go in public –…
Stacey Higginbotham reports on a the GigaOM Internet of things meetup in San Francisco a few days ago: “All of the participants agreed that the connected device wasn’t the product; the service was. Ideally, the Internet of things should fade…
A survey by the Pew Internet & American Life Project of teachers who instruct American middle and secondary school students finds that digital technologies have become central to their teaching and professionalization. At the same time, the internet, mobile phones,…
A couple of weeks ago Evgeny Morozov and Steven Johnson had a very public spat (writers’ favorite kind), prompted by Evgeny’s review of Johnson’s latest book in the New Republic. The result was predictable: two geeky boys with big egos…
In this thoughtful piece for Ethnography Matters, Sarah Kendzior (@sarahkendzior) discusses the ways in which the internet has transformed the relationship between the writer and the people about whom he or she writes. Sarah has written extensively about open access to scholarly…