Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Innovation
ZIBA Design president on authenticity
Sohrab Vossoughi, founder and president of ZIBA Design, has published an article in Business Week on authenticity, with examples from the Umpqua Bank, Starbucks, and the Anthropologie clothing chain. “Consumers seek meaning and a brand they can trust. They are…
IDEO’s Tim Brown on design thinking in HBR
Harvard Business Review has published a long article by Tim Brown, the CEO of IDEO, on design thinking. “Thinking like a designer can transform the way you develop products, services, processes—and even strategy,” says Brown. “Edison’s approach was an early…
Upcoming book on the “high end”
A few weeks ago we were contacted by Marco Bevolo of Philips Design who was looking for some advance feedback on the book he is writing together with co-authors Stefano Marzano (also Philips Design), Dr. Howard R. Moskowitz and Alex…
PSFK conference videos
PSFK is a global trends and innovation company that also organises conferences in various parts of the world. Videos of over forty presentations at these conferences are now online. My ten highlights: Allan Chochinov on the Dumbest Smartest Design Problem…
Alcatel-Lucent podcasts on user trends and millennials
Podtech has published a number of audio interviews with senior staff of Alcatel-Lucent on their thinking about user-centric experience, as it informs their applications and solutions. Exploiting end-user trends to create value with sticky services – The “Me” network for…
Danish programme for user-driven innovation
The Danish programme for user-driven innovation (English summary) aims to strengthen the diffusion of methods for user-driven innovation, and to contribute to increased growth in the participating companies, and to increased user satisfaction and/or increased efficiency in participating public institutions.…
France Telecom: from 1000 ideas to 1 product
A series of web pages on the France Telecom/Orange site give an insight in how the company moves from the many ideas that come out of R&D, to a product or service that is ready for the market. In 2005-2006,…
Reviewing the CHI 2008 conference
A few weeks ago I attended the CHI conference in Florence, Italy. I was only there for a day and a half, and this being my first CHI conference, I am not in a position to give it a solid…
CHI 2008: a selection on emerging markets
Here is my selection on emerging markets related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available) Re-placing faith: reconsidering the secular-religious use divide in the United States and Kenya [abstract] Authors: Susan P. Wyche…
CHI 2008: a selection on mobile banking
Here is my selection on mobile banking related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) From meiwaku to tokushita!: lessons for digital money design from Japan [abstract] Authors: Scott Mainwaring (Intel Research), Wendy…
CHI 2008: a selection on mobility
Here is my selection on mobility related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) A diary study of mobile information needs [abstract] Authors: Timothy Sohn, Kevin A. Li, William G. Griswold, and James…
CHI 2008: a selection on product design
Here is my selection on product design related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Case study: using online communities to drive commercial product development [abstract] Authors: Sheena Lewis (IBM) Abstract: This paper…
CHI 2008: a selection on security
Here is my selection on security related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Love and authentication [abstract] Authors: Markus Jakobsson (Palo Alto Research Center), Erik Stolterman (Indiana University), Susanne Wetzel (Stevens Institute…
CHI 2008: a selection on social applications
Here is my selection on papers related to social applications presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Ambient social tv: drawing people into a shared experience [abstract] Authors: Gunnar Harboe, Crysta J. Metcalf, Frank…
CHI 2008: a selection on social context
Here is my selection on papers related to social context presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Celebratory technology: new directions for food research in HCI [abstract] Authors: Andrea Grimes (Georgia Institute of Technology)…
CHI 2008: a selection on strategic issues
Here is my selection on papers on more strategic issues presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Empathy and experience in HCI [abstract] Authors: Peter Wright (Sheffield Hallam University) and John McCarthy (University College…
CHI 2008: a selection on sustainability
Here is my selection on sustainability related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) A bright green perspective on sustainable choices [abstract] Authors: Allison Woodruff (Intel Research), Jay Hasbrouck (Intel) and Sally Augustin…
CHI 2008: a selection on usability
Here is my selection on usability related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Usability evaluation considered harmful (some of the time) [abstract] Authors: Saul Greenberg (University of Calgary) and Bill Buxton (Microsoft…