Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
User experience strategist Steve Baty interviewed Ezio Manzini, Professor of Design at the Politecnico di Milano and one of the keynote speakers at Interaction 10, about designing for social innovation and his work with the DESIS network. “Social innovation is…
Bonnier R&D, the research unit of Bonnier, the publisher of Popular Science, invited the designers from BERG London on a corporate collaborative research project into the experience of reading magazines on handheld digital devices. “The concept aims to capture the…
The latest issue of Anthropology Matters contains an interesting article on the use of mobile phones in Africa: Being cool or being good: researching mobile phones in Mozambique Julie Soleil Archambault Drawing on my fieldwork experience in Inhambane, southern Mozambique,…
Presentations are now available of last month’s Behavior, Energy & Climate Change Conference, which took place in Washington, DC. The BECC conference focused on understanding the behavior and decision making of individuals and organizations and using that knowledge to accelerate…
The UK’s Technology Strategy Board is calling for individuals to take part in a five-day interactive workshop (‘sandpit’) to explore the challenge of reducing the demand for energy in non-domestic buildings, through human factors research and user-centred design. The focus…
Donald Norman ‘s recent essay Technology First, Needs Last, in which he argues that “design research is great when it comes to improving existing product categories but essentially useless when it comes to new, innovative breakthroughs,” has started a big…
Meena Kadri reports on how lunch and laundry delivery in Mumbai – known as the Dabbawalla and Dhobi Ghat services – use sophisticated coding systems to track items within their service chain, in order to ensure accurate delivery. “The Dabbawalla…
The 2009 Media Engagement Barometer commissioned by Motorola’s Home & Networks Mobility business has revealed a shift in [US] consumer influence that hasn’t been widely recognized yet: age no longer dictates a consumer’s willingness or ability to use media technology…
This contribution is by Camilla Masala, an Experientia collaborator, and is part of our background research for the Low2No project on creating an urban development with no CO2 impact through affecting behavioural change: The energy market liberalization has created new…
There is true dignity in the continuous engagement of Donald Norman, the Nestor of the user experience community, as well as courage is his willingness to question some of his (and our) profound beliefs. In short, Don — in defiance…
The latest issue of UPA’s UX Magazine is devoted to sustainable design, and one of the articles is by Experientia. In their contribution, Experientia collaborators Michele Visciola, Erin O’Loughlin and Irene Cassarino reflect on how smart tools can help reduce…
If there is a future for designers and marketers in big business, it lies not in brand, nor in “UXâ€, nor in any colorful way of framing total control over a consumer, such as “brand equityâ€, “brand loyaltyâ€, the “end…
Dozens of home energy monitors are coming to market, but nobody knows whether only hybrid Prius owners will use them. Martin LaMonica reports on CNet News. “The gadgets themselves vary, but the common thread among them is the ability to…
What will solve climate change? Will it be technology? Policy? A growing number of researchers and activists say it’s what’s behind it all: people. And understanding them is vital to addressing climate change, argues Annie Jia of ClimateWire in The…
A number of articles illustrate the power of the mobile phone in emerging markets: What next after the Mobile revolution in Kenya? by John Karanja MPESA will be on its own a major driver of the economic expansion of the…
Over the last months Experientia collaborator Irene Cassarino has been working intensively on the preparation of Experientia’s Low2No project in Helsinki, Finland (see project site and submission summary) — where our focus is specifically on enabling positive behavioural change towards…
Nokia’s senior design specialists are touring India to discover how Indians use cellphones. Leslie D’Monte reports for New Delhi’s Business Standard. Jhanvi Madan (not her real name), who lives in Mumbai , has been talking on her cellphone. Unknown to…
Experientia collaborator Irene Cassarino went yesterday to the international “The social dimension of environmental sustainability†conference, organised at Turin’s Environment Park with the support of the City of Turin. The event, which focused on the importance of social aspects in…
To celebrate World Usability Day 2009, System Concepts has put together a video podcast exploring how different stakeholders can enhance the user experience of their designs by including sustainability as a key requirement. The interviewees include: – Professor Ben Shneiderman…
Institute for the Future just released its latest research report, Knowledge Tools of the Future, written by Alex Pang and Mike Love. The report takes an in-depth look at signals, drivers, and trends shaping how organizations will utilize knowledge management…